SureFeed Mat and Bowl Set

Shipping

All items are dispatched from our warehouse in Melbourne, Australia.

To keep our prices competitive, we are using a combination of couriers and Australia Post. If you prefer us to use Australia Post and willing to pay the difference, send us a message.

Once your order has been despatched, you will receive a confirmation email with a tracking number.

Payment

We accept payments by PayPal and all major credit cards (American Express, MasterCard, and Visa).

Returns

If your item arrived damaged, faulty, or does not meet the consumer guarantees under the Australian consumer protection laws and regulations, you are eligible to return the item for a refund.

Claims for return of damaged items must be advised within 30 days from the time you receive your item(s). Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

The buyer is responsible for return postage costs.

All returns must be directed through Customer Service. Please do not return or post items without contacting us. If you do, there is a risk that your returned item may not be identifiable and accepted.